macOS Catalina Topics
Video Format Support
With macOS Catalina (version 10.15), Apple has discontinued support for some older video formats. If your library has these file types, you will likely get an error message and a dialog box that brings you to this page. Apple has information about which file formats were dropped right here.
Our recommendation is to do one of two things:
• Delete the old videos that no longer play. Please only do this if the video is truly no longer necessary.
• Export video files that you'd like to keep, convert them to .mp4 files in HandBrake, and re-import them. Delete the videos no longer supported once you've confirmed they've been successfully replaced with .mp4 files.
We understand that this may cause some of you some hardship, and we wish we could have offered a batch conversion tool. HandBrake can do batch conversions, but we ask that you not muck around too much inside your Analyzr Data file.